About us
XTENSION is an independent quality control and inspection service provider with coverage across multiple countries in Asia. Our responsibility is to support and advise our clients along the supply chain by implementing tailored and efficient QC services that maintain consistent quality control approach across all your manufacturing locations.
With decades of combined experience in sourcing, project management & QC dealing with Chinese and other Asian suppliers, we are fully capable to be an invaluable EXTENSION of your operation.
our strengths
independence
We are under no pressure or obligation to side with suppliers. Our sole focus is on servicing our clients’ best interest.
experience
Thanks to our collective experience in sourcing and managing a vast range of different products and exports, we have very good grasp of how the products should be made, where the potential problem areas are, and if the suppliers are on the up and up. We customize each inspection by integrating our standard inspection checklists with each client’s unique product requirements and Acceptable Quality Limits.
integrity
We call it like it is, and report it as we see it. XTENSION has a zero tolerance bribery policy with its inspectors and auditors. Our supervisors conduct frequent on-site internal audits and follow up on the inspectors’ work.
strong team
We have a team of over 150 college educated inspectors and auditors classified and trained by experienced supervisors and by different fields and products.
time
We understand time is always of the essence, and we are prepared to do everything we can to meet our clients’ deadlines. Booking can be made 3 working days prior to the inspection, however, under pressing circumstances, we may arrange on shorter notice. Detailed reports are usually available within 24 to 48 hours after the completion of the inspections or audits.
communication
We take pride in our ability to communicate effectively with both our clients and our inspectors. We want to be sure that everyone is on the same page with regards to the requirements of the inspected goods. The quality of each inspection is only as good as how accurately the inspector understands the instruction given.
product range
Softlines
textiles & apparel
bags & accessories
footwear
home textiles
Hardlines
furnitures
housewares & homewares
building materials
porcelain & ceramics
gifts & premiums
handicrafts
electronics
consumer electronics
household appliances
lighting
audio & video products
IT products
toys
children / baby toys
pet toys